Frequently Asked Questions

You need to be informed

The Law Firm Rivera & Gomez, has helped clients who were scammed and cheated. Chances are you have already been scammed trying to sell or rent your timeshare and you don't know where to turn. If you feel frustrated and confused you need some "straight talk" so that you can be informed and protect yourself from timeshare scams.

There are literally hundreds of timeshare scams circulating today. BUYER BEWARE! We help our clients with some of the common scams being used today in the timeshare industry. Here are a few of the most common scams associated with Internet listing companies and the tactics used to snare potential owners looking to sell or rent. Read these and you don't fall victim to one of these scams.

The first thing you need to know is when you are buying a timeshare in Mexico, you are protected by Mexican laws, so before signing any paper we suggest you do your homework.

When you buying a timeshare in Mexico it is important to know that the developers own the resort, so your investment is not legally considered real estate. You only purchase the right to use one or more units for a specific number of weeks, during a certain number of years (usually 1 to 50 weeks).

In most cases, you have to pay an initial purchase price and periodic maintenance fees, which are likely to increase every year. If you want to sell or rent your right to use the interval you own, you may need the developer approval and the resale value will most likely be lower than what you paid. This is why the value of a timeshare is not an investment, but just a vacation option.

What you might be wondering...

Q: I just bought my timeshare, can you help me to cancel it?
A: Yes, if you contact us before the end of your rescission period (five days) it is 100% we can help you to get a full refund.

Q: If you cancel my contract and get my credit card refund will my credit be affected?
A: No, if we cancel your contract and refund your money, they can't affect your credit card.

Q: I bought my timeshare a long ago, can I still cancel my contract?
A: We can thoroughly review it to determine if your rights were violated, and if so, we can often help. We've done that numerous times to the full satisfaction of our clients.

Q: The timeshare that I bought appeared to be a different deal from what I thought I was buying, can you help me?
A: Each case is different but we've seen common patterns and we may be able to help you to return your money.

Q: What Is the cost for your service?
A: you pay no upfront legal fees and those that you do pay are based on a portion of what we recover on your behalf and paid only after we receive the money for you.

Q: How much money can you recover for me?
A: We cannot give any guarantees, but in the past we were able to negotiate more than what our clients expected.

Q: How long does it take to get my money back?
A: We are not able to estimate the time required to win your case, it depends on a variety of factors, such as the complexity of your problem and the tactics of your timeshare company. Once we won your case, we pay you immediately when the money are collected.

Useful Advices

Contact

Toll Free:
USA   1 877 214 7068
CAN   1 855 267 8958
MEX 01 800 839 3414

Email: info@riveraygomez.com

Mailing Address
Av. Camino Nacional 1025 Int 12
Mariano Otero
CP 45067
Zapopan, Jalisco